What Is “One Touch” Service at Genesis of Kennesaw?

With our One Touch Luxury car buying experience at Genesis of Kennesaw, you work with a single, dedicated sales concierge from start to finish. This means the same person helps you with everything — from your first phone call or online inquiry to selecting your vehicle, arranging financing, and finalizing paperwork. You’re never handed off from sales to finance to management. It’s one relationship, one point of contact, and one seamless process.

The goal of our One Touch car buying experience is simple: to respect your time. Instead of sitting for hours waiting on approvals or being shuffled between people, your sales concierge handles it all directly. They’re empowered to make decisions, provide accurate answers, and complete the process efficiently. This leads to a faster, smoother, and more comfortable experience tailored to your pace.

Unlike the traditional model where a salesperson must “check with the manager” for every question, your Genesis of Kennesw One Touch sales concierge is given greater autonomy. This means they can provide you with real answers in real time — without unnecessary delays or back-and-forth trips to an office. You get transparency, clarity, and confidence throughout your purchase.

Our One Touch Service also supports modern buying preferences, such as:

* Remote vehicle delivery
* Digital paperwork completion
* Virtual consultations and financing approvals

Whether you prefer to complete your purchase in-store at our Location in Kennesaw, or from the comfort of your home, the same concierge guides you through the process — ensuring it’s easy, personal, and hassle-free.

• One point of contact — a single, trusted person managing every detail.
• Faster transactions — no waiting for multiple departments.
• Comfortable pace — you set the tone, not the dealership.
• Simplified communication — no need to repeat yourself.
• More trust — a consistent, transparent process with no surprises.

The Genesis of Kennesaw One Touch experience isn’t just about efficiency — it’s about trust and convenience. By eliminating the typical dealership hand-offs, the process becomes more personal and enjoyable. You don’t have to place your trust in a series of strangers; you work with one professional who handles everything and ensures every detail is right.

In short, One Touch Service is the modern, customer-first approach to car buying — faster, simpler, and centered entirely around you. It’s the way car buying should feel.

To schedule a custom VIP test drive, please reach out to us.  We look forward to serving you!